Privacy Policy

At CraftAgent.AI, a service owned and operated by AvanSaber Inc, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Introduction

This Privacy Policy applies to all services provided by CraftAgent.AI, including related platforms such as entagent.com, buildagent.co, and other services owned by AvanSaber Inc. Throughout this policy, "we," "us," and "our" refer to AvanSaber Inc and its subsidiaries and affiliates.

2. Information We Collect

We collect information that you provide directly to us when you:

• Register for an account
• Fill out a form or complete a purchase
• Subscribe to our newsletter
• Request customer support
• Communicate with us via third-party platforms

The types of data we may collect include:

• Personal identifiers (name, email address, phone number)
• Business information
• Transaction information
• Communications and interactions with our team
• Usage data and technical information

3. Automatically Collected Information

When you use our website or services, we may automatically collect certain information, including:

• Device information (browser type, operating system, device type)
• IP address and location information
• Usage patterns and browsing history on our platform
• Referring websites or applications
• Cookies and similar technologies

4. How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing and improving our services
• Processing transactions
• Communicating with you about our services
• Analyzing usage and trends
• Detecting and preventing fraud or security breaches
• Complying with legal obligations

5. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA) and UK, we process your personal data under the following legal bases:

• Contractual Necessity: To perform our contractual obligations to you, including providing our services
• Legitimate Interests: For our legitimate business interests, such as improving our services and marketing
• Consent: Where you have given us specific consent to process your data
• Legal Obligation: To comply with legal requirements

6. Information Sharing and Disclosure

We may share your information with:

• Service providers and business partners who perform services on our behalf
• Other AvanSaber Inc companies, including entagent.com, buildagent.co, and other affiliated entities
• Legal authorities when required by law
• In connection with a business transaction (e.g., merger or acquisition)
• With your consent or at your direction

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• End-to-end encryption for data transmission
• Secure cloud storage with robust access controls
• Regular security assessments and audits
• Employee training on data protection practices

8. Your Rights and Choices

For U.S. Residents:

Depending on your state of residence, you may have rights regarding your personal information, including:

• Right to know what personal information we collect about you
• Right to access your personal information
• Right to request deletion of your personal information
• Right to opt-out of the sale of your personal information
• Right to non-discrimination for exercising your privacy rights

For EEA, UK, and Other International Users (GDPR):

If you are located in the European Economic Area (EEA), United Kingdom, or other regions with applicable data protection laws, you may have the following rights:

• Access to your personal data
• Rectification of inaccurate information
• Erasure of your information
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent at any time
• Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at [email protected].

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities on our website. We use these technologies to:

• Remember your preferences and settings
• Understand how you interact with our services
• Analyze and improve our services
• Personalize your experience
• Serve targeted advertisements

You can control cookies through your browser settings and other tools. Most web browsers are set to accept cookies by default, but you can modify your browser settings to reject cookies or to alert you when cookies are being sent.

10. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

Specifically, our servers are located in the United States, and our service providers and partners may be located in various countries around the world. This means that when we collect your personal information, we may process it in any of these countries.

When transferring data from the EEA to countries where the European Commission has not determined provide an adequate level of data protection, we rely on appropriate safeguards, such as Standard Contractual Clauses, to protect your personal data.

11. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you
• Whether there is a legal obligation to which we are subject
• Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations)

12. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected].

13. California Privacy Rights

California residents have certain rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising CCPA rights
• Right to correct inaccurate personal information
• Right to limit use and disclosure of sensitive personal information

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.

If we make material changes to this Privacy Policy, we will make reasonable efforts to notify you, such as by posting a notice on our website or sending you an email.

15. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]
Address: AvanSaber Inc, 1050 Lakes Drive, Suite #225, West Covina, CA 91790
Website: www.avansaber.com

For data protection inquiries, including GDPR-related requests, please email: [email protected]